These terms explain recurring MAJ Media support, scope limits, billing, access, and cancellation.
Management plans are recurring services billed monthly in advance and renew for the next service period according to the written plan. Work for a service period begins after payment is confirmed. Unused time or tasks do not automatically roll over unless the written plan says they do. New setup work, provider subscriptions, third-party costs, and out-of-scope work may require separate advance payment.
Each plan is limited to the services, quantities, platforms, turnaround expectations, and support hours confirmed in writing. Monthly management does not replace one-time setup, major cleanup, redesign, recovery, custom development, or new automation unless included.
Requests are scheduled according to the plan and available capacity. The client should identify priorities and provide complete information. High-volume, urgent, or out-of-scope work may require a separate quote.
Website maintenance is available for websites built or rebuilt by MAJ Media. Outside websites require review and may be accepted for takeover, quoted for rebuild, or declined.
Clients must maintain lawful ownership of accounts and notify MAJ Media when staff or access changes. MAJ Media may pause a request when access is unsafe, unclear, or insufficient. Clients remain responsible for authentication and account recovery after handover unless support is scoped.
Cancellation notice and any minimum term follow the confirmed plan. Service may be suspended for non-payment, misuse, security risk, or missing cooperation. Completed billing periods and scheduled or completed work for the active service period are non-refundable, subject to applicable law. Provider subscriptions, third-party costs, and separately approved work remain payable where already incurred.
Management support improves consistency and organization within scope but does not guarantee sales, followers, search ranking, platform approval, customer response time, or uninterrupted third-party service.
Nothing in these terms limits any right or remedy that cannot legally be excluded under applicable law.
Send policy, privacy, or project-term questions to hello@majmedia.co.